a) Check whether the host-end software and the client-end software are for the same model or not. For example, You can just use the client-end software of JVS-C890 to connect the host-end software of JVS-C890.

b) Confirm whether the CloudSEE No. that you input in the client-end system is correct or not.

c) Check whether the host-end system is connected with the internet or not.

d)Please guarantee that the CloudSEE No. in the host-end has been chosen ”Enable CloudSEE”